Group at a glance

Our Group

We are a leading, international home credit business serving more than 2.2 million customers.

Our small sum, short-term, unsecured cash loans – ranging from £50 to about £1,000 – are tailored to meet the needs of our customers. They are delivered quickly and conveniently to the customer’s home with affordable repayments collected weekly by a dedicated agent – typically between a six month to one year period.

Our vision and values

Our vision

We aim to be a leading provider of simple financial products and services to people of modest means. We do this by building close, long-term relationships with our customers, our people, our business partners and the communities in which we work, and by being a trusted and responsible business.

Our values

Our values govern everything we do. They support our vision and are central to delivering the business strategy. They help us provide outstanding customer service, deliver high levels of business performance and underpin our commitment to work responsibly.

We are respectful
Treating others as we would like to be treated.

We are responsible
Taking due care in all our actions and decisions.

We are straightforward
Being open and transparent in everything we do.

Group statistics

Customers

2,211,000

Agents

25,100

Revenue

£608.7m

Credit issued

£764.5m

Net receivables

£566.9m

Employees

6,100*

*Excluding agents.

© International Personal Finance 2012

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