Operational review

Established markets

Customer numbers 321,000

+0.6%

Average net receivables
£89.9 million

+13.8%

Impairment as a % of revenue

22.8%

Hungary

  2008
£m
2007
£m
Change
£m
Change
%
Change at CER
%
Customer numbers (000s) 321 319 2 0.6 0.6
Credit issued 150.1 130.0 20.1 15.5 (0.6)
Average net receivables 89.9 68.1 21.8 32.0 13.8
Revenue 113.1 87.1 26.0 29.9 11.6
Impairment (25.8) (17.4)  (8.4) (48.3) (28.1)
Revenue less impairment 87.3 69.7 17.6 25.3 7.5

Credit controls were tightened in Hungary in July, earlier than the other Central European markets. As a result, growth was constrained with customer numbers growing by 0.6% to 321,000 and credit issued reducing by 0.6% to £150.1 million.

Strong growth in the later part of 2007 led to an increase in average net receivables of 13.8% and this resulted in an 11.6% increase in revenue.

Credit quality remained good and impairment as a percentage of revenue was 22.8% (2007: 20.0%), in line with the figure reported at June 2008.

Revenue less impairment increased by 7.5% to £87.3 million.

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